Location: Remote – Must reside near one of the following locations:
Philadelphia, PA | Columbus, OH | Salt Lake City, UT | Houston, TX | Bloomington, MN
Position Type: Contract to Hire | Remote (with location restrictions)
About the Role
We’re seeking Bilingual Customer Service Representatives who are native Japanese speakers and fluent in English to join our Commercial team. In this role, you’ll be the first point of contact for members, helping them navigate healthcare-related questions including claims, benefits, enrollment, ID cards, and more. This is a phone-based role that requires clarity, professionalism, and a passion for delivering exceptional service.
What You’ll Do
Who You Are
Basic Qualifications
Preferred Qualifications
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