Job Title: Senior Service Designer
Location: NYC/Jersey City NJ(Hybrid)
Visa Type: GC/USC
Key Responsibilities:
• Service Design Integration: Develop and implement service design frameworks
that incorporate AI solutions to improve customer interactions and streamline
processes.
• Cross-Functional Collaboration: Work closely with product managers,
developers, and fellow designers to coordinate research activities, strategy
sessions, ideation, and testing of new product and service concepts.
• User-Centered Solutions: Understand business objectives and user needs to
create intuitive, user-centered solutions that align with technical and business
requirements.
• Stakeholder Engagement: Influence stakeholders through compelling visual
and verbal storytelling, gather and incorporate feedback, and foster alignment
through strategic vision and creative innovation.
Qualifications:
• Minimum 10+ years of total experience
• Experience: 6-10 years in Service Design, Design Strategy, Human-Centered
Design, or related fields, with a focus on integrating AI technologies.
• Analytical Skills: Strong analytical and quantitative skills; data-driven and
results-oriented.
• Agile Methodology: Experience delivering with an agile methodology.
• Communication: Excellent written and oral communication skills, comfortable
working with senior executives.
• Technical Proficiency: Familiarity with AI technologies and their application in
service design.
Thanks and Regards
NANI
Email: [email protected]
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