Job Description

The Opportunity

Do you thrive in an environment where you’re encouraged to be a jack-of-all-trades, ready to roll up your sleeves and tackle whatever comes your way? Are you tech-savvy with a "figure-it-out" mentality, eager to learn every aspect of the business? If you’re someone who enjoys variety, learning on the go, and making a meaningful impact, McAfee Institute is looking for you.

We are seeking an Executive Administrative Assistant who will provide high-level support to senior leadership while contributing across operations, marketing, customer service, and special projects. This is a fast-paced and rewarding role with significant room for growth.

Key Responsibilities

• Executive Support: Directly assist the CEO by managing schedules, meetings, emails, and ensuring priorities are organized.
• Customer Service: Be the first point of contact for customers via phone and live chat, providing professional and responsive support.
• Communication: Handle internal and external communications, including emails, live chat, student inquiries, and partner outreach.
• Marketing Assistance: Assist with lead generation tasks like managing social media, scheduling posts, and coordinating marketing content.
• Project Coordination: Help coordinate and track special projects such as accreditation processes, student records management, and partnership agreements.
• Administrative Tasks : Perform general administrative duties including research, report compilation, and light bookkeeping.

Skills and Qualifications

• Minimum 4+ years of experience in an administrative or executive assistant role.
• Bachelor’s degree preferred.
• Proven ability to support senior leadership in a fast-paced, dynamic environment.
• Tech-savvy with proficiency in Windows, Microsoft Office, and task management tools.
• Outstanding organizational, multitasking, and time-management skills.
• Strong written and verbal communication abilities.
• High attention to detail and the ability to manage competing priorities.
• Problem-solving mindset and ability to work independently with minimal supervision.
• Customer-focused with a willingness to go above and beyond.

Growth Opportunities

At McAfee Institute, we believe in nurturing talent and providing room to grow. Based on your performance and interests, this role offers opportunities to move into more specialized areas such as marketing, project management, or sales support. Ongoing training and development will be available to support your growth.

Work Hours and Compensation

• Full-time Salaried Role (45 hours a Week): 8:15 AM - 5:30 PM with occasional on-call availability.
• Salary: $60-65k, based on experience, with multiple pay raises and promotion opportunities within the first year.
• Health Insurance: Fully paid medical coverage, with dental and vision options.
• Retirement: 401(k) with company matching.
• PTO: Generous vacation, sick leave, and holiday pay.
• Professional Development: Opportunities for growth, training, and advancement.

Why McAfee Institute?

• Mission-Driven Work: Make a meaningful difference by supporting professionals in the law enforcement, intelligence, and investigative sectors.
• Collaborative Culture: Join a supportive team where your ideas and contributions are valued.
• Room to Grow: As a growing company, you'll have the chance to wear multiple hats, expand your skills, and make a significant impact.

To Apply

• If you’re ready for a dynamic role with growth potential, apply today and become part of the McAfee Institute Team.

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