Job Description

LinTech Global is looking for a Jr. Voice Over IP (VoIP) Engineer to support an Important Government Client.

Location: Alexandria, VA

POSITION DESCRIPTION

• Provide system and engineering support for documented and approved projects and tasks.
• Ensure all engineered solutions are in compliance with DISA STIGs, DoD and policies and standards.
• Ensure engineered solutions are designed to maintain highest availability and service dependability.
• Develop and maintain documentation which will include but is not limited to SOPs and System Architecture Guides and Diagrams adhering to organizational templates, policies, and standards.
• Perform root cause analysis of critical outage and incidents, engineer permanent solutions, and coordinate implementation.
• Support the PMO and EA during requirement analysis to develop technical solution options.
• Provide management proposed configurations, optimizations, and system improvement plans.
• Work closely with the PMO to establish and meet project milestones and deliverables. Ensure all solutions meet documented customer requirements and are within project scope.
• Follow all Change Management and Engineering Review processes. Ensure changes are completed according to the project and/or release manager schedule.
• Work as part of a project team to engineer and develop migration plans for existing services ensuring minimal service interruption.
• Engineer and design hardware solutions as required to ensure capacity and availability of services.
• Engineer, install, configure, optimize, support and design solutions that incorporate DoD security requirements such as Public Key Infrastructure (PKI) and Host Based Security System (HBSS).
• Create, document and resolve incident tickets within Service Now.
• Escalate incident tickets to service providers or vendors and maintain ownership of incident as SPOC (single point of contact) throughout incident lifecycle.
• Provide MSR (monthly status reports) to include risks, accomplishments and project/program updates.

QUALIFICATIONS

• DoD Secret Clearance
• Maintain an IAT Level II Baseline Certification
• Experience with Cisco Call Manager, Cisco Jabber & Cisco phones
• Experience with MS Teams

Company Description

LinTech Global is an award-winning, ISO 9001:2008 certified, business and GSA contract holder providing diversified Information Technology services to both Civilian and Defense agencies. Services include Software Development, Systems Integration, Data Management, Project Management, Operations & Maintenance, Cybersecurity, and Training and Audio/Visual (AV) Solutions. LinTech has received several recognitions, including rankings on "Top 50 Companies to Watch", Washington Technology's Annual "FAST 50", and Inc. 500's List of "Fastest Growing Private Companies". The LinTech Global team is comprised of individuals who are dedicated to the success and sustainability of our customers and their missions. Our combination of technical expertise, big business experience, and small business agility allows us to promptly provide our customers with exceptional IT and engineering solutions.

Benefits

Our robust benefits package includes Open Paid Time Off, Paid Holidays, Company-paid Life/AD&D, Company-paid Short Term and Long-Term Disability, Health Insurance with Company Contribution, 401k Plan with Company Match, Employee Recognition Program, opportunity for Employee Referral Bonus, opportunity for annual Performance Bonus and much more!

EEO Statement

LinTech Global, Inc. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need.

All applicants will be considered for employment without attention to race, religion, color, national origin, ancestry, physical or mental disability, medical condition, pregnancy (including childbirth, lactation and related medical conditions), marital status, genetic information (including characteristics and testing), gender, sexual orientation, gender identity or expression, military and veteran status, or any other status protected under federal, state, or local law in the locations where we operate.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources. The Company invites any applicant and/or employee to review the Company's written Affirmative Action Plan. This plan is available for inspection upon request.

#DICE

#LI-LM1

This role requires customer approval, suitability to hold a public trust and successful completion of a preemployment background screening.

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