Job Description
Description:
About Lux
At Lux Research, we’re at the forefront of human-centric innovation, exploring cutting-edge developments in market research, science, technology, and sustainability that shape the future. Our expert team provides proprietary research and advises the world’s largest brands (think: McDonald’s, Shell, Honda) on emerging consumer and technology trends (think: How do consumers view plastic packaging? What are the innovative electric charging start-ups worth investing in? What is the next big technology that will help us achieve our net-zero targets?), providing actionable insights for industry leaders. While we work with iconic consumer brands, we also partner with global leaders in Oil and Gas, Chemicals, and Industrials, helping them navigate transformation and drive impact at scale. Join us in crafting content that tells the story of breakthrough innovations and empowers companies to make informed, impactful decisions.
Role Description
Lux Research is seeking a Client Experience Manager (CXM) who is passionate about helping the world’s largest companies innovate products and solutions to be more sustainable, human-centric, and better serve the climate and humanity. They will focus on delivering value to Lux’s clients by driving engagement and managing seat holder health and retention. Client Experience Managers at Lux Research are energetic and enthusiastic about their clients and their business objectives, anticipating their needs and demonstrating actionable value and insights delivered from our solutions. CXM team members are based across the US, EMEA and APAC and report into their Director of Client Experience.
Responsibilities:
Lux Research is an Equal Opportunity Employer
Lux Research is an equal opportunity employer. In accordance with anti-discrimination law, Lux prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Lux Research conforms to the spirit as well as to the letter of all applicable laws and regulations. law. Lux Research conforms to the spirit as well as to the letter of all applicable laws and regulations.
Requirements:Minimum Qualifications:
Desired Qualifications
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